Testimonials

 

I just wanted to say that very seldom in the business world do I encounter a company that provides a truly outstanding level of service; congratulations, you guys have accomplished just that. My Victory Hammer arrived exactly as described - flawless, as promised. Dealing with Jeff and Nate was a pleasant experience on every occasion, and more than once they went out of their way to provide a level of service that was definately beyond the normal expectations. National Powersports does it right, and I wouldn't change a thing with your operations. Once again, thanks for the painless and extremely satisfying transaction; looking forward to doing business again in the future. Richard Leader, Saskatchewan, Canada

Nathan, Over a month ago I purchased a BMW R1100 RS off of ebay from your company. I just wanted to write and say what an absolute great experience it was. I was a little apprehensive but the entire process from viewing, arranging finance, talking with your sales guy (Aaron I think) to delivery was just great and couldn't have been better. As for the bike itself, an incredibly beautiful and powerful machine. Your business will do well to stay with the current business plan. Thank you, and if you ever find yourself in the DFW area, please call. Mark S. Gardner, Executive Jet Management

Nate, I just wanted to take a second and thank you and your team on the fabulous effort put in seeing that the Valkyrie purchase I completed in January went well. The bike has been in Texas now for just under two weeks and I have put almost 500 miles on her. Congratulations on the new shop, it is obvious the effort you put in to providing comfort to your customers, with an Internet motorcycle purchase goes as smooth as possible, is paying off for you and the team. I ended up using the shipping company you referred me to and was almost as pleased with their performance as well, but the bar had been set too high for them to reach. I am looking forward to running up the miles on the bike and would not be able to do it if not for all the effort of you and the team. Wish I could afford the black Goldwing because it would make a perfect complement to the Valkyrie, oh well. Good Riding and thanks again, David Schlothauer-Texas

Dear Nate. Recieved my bike in excellent condition just like you advertised.Would like to give a special thumbs up to Chris who's advice and expertise in guiding me to help chose my add ons which really made it my bike.You guys were only an e-mail away which greatly help ease my mind about making a major purchase over the internet.Excellence is a quality that not too many companies can claim so I'm was very happy to have met you guys.Thanks for everything.Yours truly, Richard C.

Hey Nathan, I got in @ 12:45 a.m. Let me tell you that is was one of the best experiences I ever had. Rolling through Vermont, Mass, Conn, NY, NJ and into PA, I took the scenic route. I thought it was the bike that put a grin on my face, and it was, but also the whole buying experience. Everyone was helpful and made sure I knew what I was buying. From our phone conversations, to emails, to picking me up at the airport, to sending me off. Thanks to everyone Jeff, Adam, Chris, the mechanic- (sorry I forgot your name.) We'll, I had a good nights rest and I’m off today, time to go riding! Thanks again! Shawn Ham

Jeff, Got the bike home, the last 2 hours were driving in freezing rain and snow! What a joy!!! Surprisingly enough, once we got it off the trailer, it started right up! I won $5.00 from my buddy as he said it wouldn’t start after all that! Anyway, I really appreciated you coming in early as we drove fast and hard all the way to the boarder and only had 30 minutes to spare, so if we had waited till 9am we would not have made it! Thanks a ton and I will make sure you have some great comments when I get a chance to give feedback on e-bay. Feel free to use me as a reference anytime you need it to anyone buying from Canada if they seem to need a little reassurance! You have been great to deal with and I expect we will be doing some more dealings in the future. Thanks again. John Thompson!

Chris, my bike arrived two days early. What great service. Please be sure to let the people at R+L Carriers know that the delivery man (unfortunately I cannot remember his name) who delivered my bike went well beyond the call of duty in taking care of me. He spent at least an hour, at the end of his long work day, helping me uncrate the bike and helping in moving the crate to my garage. He was cheerful and helpful and his bosses need to know.My bike arrived in great condition. Aside from the positive feedback I plan to post on eBay, please feel free to direct any potential customer my way if they need to talk with a past customer. My paperwork and keys arrived quickly, my hard bags arrived the next day and the bike came early. This has been in incredibly good experience. Thanks. Robert Johnson

Just a quick note to say thank you for the very professional service I received 09 April 2009. I had my tires changed and a sticker put on my 2008 Concours, service was very timely and complete. I was informed that I would need new front brakes and given ample time to get that done as well. I am glad that I was informed about the brakes. Finally, I was at the post office and noiced that your service guys even washed my bike; this has exceeded my expectations. I have found the service shop I can trust, I will be in for my maintenance and repairs needs from now on.Very Respectfully, Kevin F Reynolds MSG

Gentlemen, I recevied the other hard bag insert from you today, thanks for sending it over. I had a very positive experience with everyone I dealt with at National Powersports in purchasing my 2007 Yamaha FJR 1300. Great customer service, professional salesmen and straightforward info on the Yamaha, it is in the condition that you said it was, nothing misrepresented. Very timely responses to my inquires on the bike and the great customer service is the main reason I purchased the bike from National Powersports.Thanks Again! Bruce Miller

To the guys at National Powersports Distributors. What an awesome job!! I took delivery of my 2006 Kawasaki Vulcan 900 Classic yesterday, 3 Mar 08. The photographs from the website did it no justice. It was it great. This being first bike made me a little nervous, but everyone there made everything go flawless. I will recommend your shop to everyone I know. I hope someday to be in your area and personally thank you. Outstanding Job!!!! Bill Schroeder
North Syracuse, NY

Hi Nate, Not sure if you remember me, but just wanted you to know that I've had nothing but great times on my bike (VT750C Maroon). I bought it late in the season and was lucky enough to have good enough weather to put over 200 miles on it in 3 weeks. I've included a recent pic with the new rear seat but haven't done anything else as of yet. I have told absolutely everyone I've come in contact with about you and your business and will continue to do so. I wish you and your wife as well as your crew the happiest of Holiday seasons!! Sincerely, Rico Santopadre

Nate, Aaron, and others at National Powersports Distributors; I just picked up my 2005 Kawasaki Vulcan 800 Classic this afternoon. It arrived quickly (7 days from close of auction), in excellent condition, and started up right away. Awesome job all around, great prep work on crating and shipping the bike. This is my first bike, and I made the right choice buying it from your team. I will be sure to spread the word about the great work you guys do. Thanks Again, Richard Loewen ‘New Rider

Nate, I picked up my purple Vulcan 800 from the shipping company last week. I been riding it as weather permits and I'm very happy with the deal I got from you. The bike is everything you advertized and the condition of the bike is excellent. I didn't expect the paint and chrome to look as good as it does. If I run into anyone looking to buy a bike, I will happily recommend you. Thanks, Larry NiederKorn

Nathan: Just a note to let you know my bike arrived Thursday and it's just as nice as you advertised. It's been a real pleasure to do business and I will gladly recommend you to anyone. As a fellow small business owner, I can't overemphasize the gratification one gets from dealing with people of integrity. Keep doin what you're doin buddy, and thank your staff for me. Regards, John Fryer Richmond, VA

Nathan, I wanted to let you know how much I love my '01 Super Glide. I also wanted to tell you how much I appreciate the exceptional service I received from your staff. Jeff in particular, who answered my endless questions, deserves special recognition. His knowledge, professionalism, and patience were outstanding. Thank you for a great experience. I recommend your organization to anyone considering the purchase of a quality used motorcycle. Sincerely, Steve Biles

My V-Star arrived 3 days ago and is in better shape then I could have imagined. Everyone came over when it arrived and couldn't believe that I purchased a bike over the Internet at the price I paid and the attention to detail that you guys put into it. All the add ons fit perfect and the bike looks, rides and sounds great. This is my first bike purchase and I would like to thank you and your crew for making this an exciting and not so stressfull time. I tell all my friends that I would not hesitate to buy from your company again. Once again, thank you for everything. By the way, I just turned 50 so this was a birthday present to myself! Take care, Richard, a very happy customer!