I just wanted to
say that very seldom in the business world do I encounter a company that provides
a truly outstanding level of service; congratulations, you guys have accomplished
just that. My Victory Hammer arrived exactly as described - flawless, as promised.
Dealing with Jeff and Nate was a pleasant experience on every occasion, and
more than once they went out of their way to provide a level of service that
was definately beyond the normal expectations. National Powersports does it
right, and I wouldn't change a thing with your operations. Once again, thanks
for the painless and extremely satisfying transaction; looking forward to doing
business again in the future. Richard Leader, Saskatchewan, Canada
Nathan, Over a
month ago I purchased a BMW R1100 RS off of ebay from your company. I just wanted
to write and say what an absolute great experience it was. I was a little apprehensive
but the entire process from viewing, arranging finance, talking with your sales
guy (Aaron I think) to delivery was just great and couldn't have been better.
As for the bike itself, an incredibly beautiful and powerful machine. Your business
will do well to stay with the current business plan. Thank you, and if you ever
find yourself in the DFW area, please call. Mark S. Gardner, Executive
Jet Management
Nate, I just wanted
to take a second and thank you and your team on the fabulous effort put in seeing
that the Valkyrie purchase I completed in January went well. The bike has been
in Texas now for just under two weeks and I have put almost 500 miles on her.
Congratulations on the new shop, it is obvious the effort you put in to providing
comfort to your customers, with an Internet motorcycle purchase goes as smooth
as possible, is paying off for you and the team. I ended up using the shipping
company you referred me to and was almost as pleased with their performance
as well, but the bar had been set too high for them to reach. I am looking forward
to running up the miles on the bike and would not be able to do it if not for
all the effort of you and the team. Wish I could afford the black Goldwing because
it would make a perfect complement to the Valkyrie, oh well. Good Riding and
thanks again, David Schlothauer-Texas
Dear Nate. Recieved
my bike in excellent condition just like you advertised.Would like to give a
special thumbs up to Chris who's advice and expertise in guiding me to help
chose my add ons which really made it my bike.You guys were only an e-mail away
which greatly help ease my mind about making a major purchase over the internet.Excellence
is a quality that not too many companies can claim so I'm was very happy to
have met you guys.Thanks for everything.Yours truly, Richard C.
Hey Nathan, I got
in @ 12:45 a.m. Let me tell you that is was one of the best experiences I ever
had. Rolling through Vermont, Mass, Conn, NY, NJ and into PA, I took the scenic
route. I thought it was the bike that put a grin on my face, and it was, but
also the whole buying experience. Everyone was helpful and made sure I knew
what I was buying. From our phone conversations, to emails, to picking me up
at the airport, to sending me off. Thanks to everyone Jeff, Adam, Chris, the
mechanic- (sorry I forgot your name.) We'll, I had a good nights rest and I’m
off today, time to go riding! Thanks again! Shawn Ham
Jeff, Got the bike
home, the last 2 hours were driving in freezing rain and snow! What a joy!!!
Surprisingly enough, once we got it off the trailer, it started right up! I
won $5.00 from my buddy as he said it wouldn’t start after all that! Anyway,
I really appreciated you coming in early as we drove fast and hard all the way
to the boarder and only had 30 minutes to spare, so if we had waited till 9am
we would not have made it! Thanks a ton and I will make sure you have some great
comments when I get a chance to give feedback on e-bay. Feel free to use me
as a reference anytime you need it to anyone buying from Canada if they seem
to need a little reassurance! You have been great to deal with and I expect
we will be doing some more dealings in the future. Thanks again. John
Thompson!
Chris, my bike
arrived two days early. What great service. Please be sure to let the people
at R+L Carriers know that the delivery man (unfortunately I cannot remember
his name) who delivered my bike went well beyond the call of duty in taking
care of me. He spent at least an hour, at the end of his long work day, helping
me uncrate the bike and helping in moving the crate to my garage. He was cheerful
and helpful and his bosses need to know.My bike arrived in great condition.
Aside from the positive feedback I plan to post on eBay, please feel free to
direct any potential customer my way if they need to talk with a past customer.
My paperwork and keys arrived quickly, my hard bags arrived the next day and
the bike came early. This has been in incredibly good experience. Thanks.
Robert Johnson
Just a quick note
to say thank you for the very professional service I received 09 April 2009.
I had my tires changed and a sticker put on my 2008 Concours, service was very
timely and complete. I was informed that I would need new front brakes and given
ample time to get that done as well. I am glad that I was informed about the
brakes. Finally, I was at the post office and noiced that your service guys
even washed my bike; this has exceeded my expectations. I have found the service
shop I can trust, I will be in for my maintenance and repairs needs from now
on.Very Respectfully, Kevin F Reynolds MSG
Gentlemen, I recevied
the other hard bag insert from you today, thanks for sending it over. I had
a very positive experience with everyone I dealt with at National Powersports
in purchasing my 2007 Yamaha FJR 1300. Great customer service, professional
salesmen and straightforward info on the Yamaha, it is in the condition that
you said it was, nothing misrepresented. Very timely responses to my inquires
on the bike and the great customer service is the main reason I purchased the
bike from National Powersports.Thanks Again! Bruce Miller
To the guys at
National Powersports Distributors. What an awesome job!! I took delivery of
my 2006 Kawasaki Vulcan 900 Classic yesterday, 3 Mar 08. The photographs from
the website did it no justice. It was it great. This being first bike made me
a little nervous, but everyone there made everything go flawless. I will recommend
your shop to everyone I know. I hope someday to be in your area and personally
thank you. Outstanding Job!!!! Bill Schroeder
North Syracuse, NY
Hi Nate, Not sure
if you remember me, but just wanted you to know that I've had nothing but great
times on my bike (VT750C Maroon). I bought it late in the season and was lucky
enough to have good enough weather to put over 200 miles on it in 3 weeks. I've
included a recent pic with the new rear seat but haven't done anything else
as of yet. I have told absolutely everyone I've come in contact with about you
and your business and will continue to do so. I wish you and your wife as well
as your crew the happiest of Holiday seasons!! Sincerely, Rico Santopadre
Nate, Aaron, and
others at National Powersports Distributors; I just picked up my 2005 Kawasaki
Vulcan 800 Classic this afternoon. It arrived quickly (7 days from close of
auction), in excellent condition, and started up right away. Awesome job all
around, great prep work on crating and shipping the bike. This is my first bike,
and I made the right choice buying it from your team. I will be sure to spread
the word about the great work you guys do. Thanks Again, Richard Loewen
‘New Rider’
Nate, I picked
up my purple Vulcan 800 from the shipping company last week. I been riding it
as weather permits and I'm very happy with the deal I got from you. The bike
is everything you advertized and the condition of the bike is excellent. I didn't
expect the paint and chrome to look as good as it does. If I run into anyone
looking to buy a bike, I will happily recommend you. Thanks, Larry NiederKorn
Nathan: Just a
note to let you know my bike arrived Thursday and it's just as nice as you advertised.
It's been a real pleasure to do business and I will gladly recommend you to
anyone. As a fellow small business owner, I can't overemphasize the gratification
one gets from dealing with people of integrity. Keep doin what you're doin buddy,
and thank your staff for me. Regards, John Fryer Richmond, VA
Nathan, I wanted
to let you know how much I love my '01 Super Glide. I also wanted to tell you
how much I appreciate the exceptional service I received from your staff. Jeff
in particular, who answered my endless questions, deserves special recognition.
His knowledge, professionalism, and patience were outstanding. Thank you for
a great experience. I recommend your organization to anyone considering the
purchase of a quality used motorcycle. Sincerely, Steve Biles
My V-Star arrived
3 days ago and is in better shape then I could have imagined. Everyone came
over when it arrived and couldn't believe that I purchased a bike over the Internet
at the price I paid and the attention to detail that you guys put into it. All
the add ons fit perfect and the bike looks, rides and sounds great. This is
my first bike purchase and I would like to thank you and your crew for making
this an exciting and not so stressfull time. I tell all my friends that I would
not hesitate to buy from your company again. Once again, thank you for everything.
By the way, I just turned 50 so this was a birthday present to myself! Take
care, Richard, a very happy customer!