Our Showroom is open to the public, and we have implemented rigorous standards and procedures to ensure your safety and the safety of our team members. Per order of the NH 2.0 guidelines for the re-opening of retail establishments, our staff are wearing masks and we are adhering to the CDC social distancing guidelines (no handshaking, maintaining at least 6 feet of space, constant cleaning and disinfecting). For the safety of our staff, if you would like to browse the showroom you will be required to wear a mask. If you would rather not wear a mask, we are still happy to assist you outdoors as we have been for the last few weeks. Thank you in advance for your patience and understanding.
HAVE A QUICK QUESTION?
We've probably answered it below.
Q: Do you ship bikes?
Yes. We are able to ship bikes nationwide to any of the lower 48 states. Shipping rates can be found in the shipping section of our listings.
Q: Are the pictures of the actual bike being sold?
Yes. We take the photos and videos of all our inventory right here in our store.
Q: I saw the bike on eBay, can I buy it cheaper there?
No. The reserve prices in our auctions are the very same as what you see here on our website.
Q: Do you trade or buy bikes outright?
Yes we do. We would be happy to consider your vehicle for trade or purchase, provided you are able to bring the vehicle to our shop if we are able to agree on a value. You can fill out the "Sell Your Vehicle" form here.
Q: Do you finance?
We work with a number of local and national lenders and are able to offer financing to most of our US customer's on most bikes. Please see the financing section of our listings to apply.
Q: Where are the bikes located?
All of the bikes are located at our shops either in Pembroke, NH or Merrimack, NH. They can be viewed in person during regular business hours.
Q: Is the title clean?
Unless otherwise notated in the Title section of our listing all bikes have clean titles with no salvage history.
Q: I'm from California, can I buy a bike from you?
California law requires that unless the emissions sticker on the bike specifies that it is California compliant, any bike must have at least 7500 miles on the odometer. If one of our bikes is not California compliant we will say so in the title section of the listing.
Q: What's your bottom line?
We are different than most dealers. We don't mark the bikes up and then negotiate down. We don't think that it's fair to have different pricing for different people, so we just price our vehicles right at our bottom line. Everybody gets the same deal. We know that our customers are smart and have done their research. We are confident that you will find our pricing to be extremely competitive and our bikes an extraodinary value when you consider our comprehensive condition reports and full disclosure policy.
Q: What other charges do you have?
You don't pay an "Admin" or "doc fee" charge when you buy groceries do you? That kind of nonsense is ridiculous to us. We do not charge any other fees or tax. If you are a NH resident you will have to pay $27 to the state of NH for the title on any bike 15 years of age or newer. Out of country sales may incur additional fees only to cover custom's documentation or shipping of documents.
Q: What type of payments do you take?
We accept certified bank checks, money orders, bank to bank wire transfers, and of course cash in person. Paypal and credit cards may be used for the deposit, but NOT for the full amount.